Package:
Feature Mappings
Showing all features
| Feature Name | Default Mapped Model(s) | Model Selectable |
|---|---|---|
| Infinity Studio AI Assistant | Pega-Default-Smart | Yes |
| GenAI Connect | Pega-Default-Fast | Yes |
| GenAI Coach | Pega-Default-Smart | Yes |
| GenAI Agents
Application Agents, Case Agents, Step Agents, Agentic Assignments
|
Pega-Default-Smart | Yes |
| Document Agent | Pega-Default-Smart | No |
| Agentic Assignments | Pega-Default-Smart | No |
| GenAI Chat With Your Data | Pega-Default-Smart | No |
| GenAI Knowledge Agent | Pega-Default-Smart | Yes |
| GenAI Blueprint | Pega-Design-Time | No |
| GenAI Ad-hoc Cases | Pega-Default-Fast | No |
| Customer Service Simulator | BYOM - gpt-realtime | Yes |
| Sales Automation Simulator | BYOM - gpt-realtime | Yes |
Provider:
Status: GA Preview
Region key
US — United States (Americas: US, Canada, Brazil)
EU — Europe, EU data-zone (+ UK, Ireland, South Africa on AWS)
AU — Australia (Sydney, Melbourne)
JP — Japan (Tokyo, Osaka)
SG — Asia Pacific (Singapore): Singapore, Hong Kong, India (Mumbai), Indonesia (Jakarta), South Korea (Seoul), Malaysia, Thailand (Bangkok)
APAC — Asia Pacific (Australia, Japan, Singapore & broader)
US-GOV — US Government (AWS GovCloud)
| Model Name | Pega Model Name | Type | Status | Regional Availability | Provider | Deprecation Date | To Be Replaced By |
|---|---|---|---|---|---|---|---|
| Claude Sonnet 4.5 | Pega-Default-Smart | Text/Chat | GA | US, EU, AU, JP, (SG), US-GOV | AWS Bedrock | — | |
| Claude Haiku 3 | Pega-Default-Fast | Text/Chat | GA | US, EU, APAC | AWS Bedrock | — |
| # | Model Name | Provider | Type | Regional Availability |
|---|---|---|---|---|
| 1 | Gemini 2.5 Flash | Google Vertex AI | Text/Chat | US, EU, JP, AU, SG |
| 2 | Gemini 2.0 Flash | Google Vertex AI | Text/Chat | US, EU |
| 3 | Claude Sonnet 4.5 | AWS Bedrock | Text/Chat | US, EU, AU, JP, (SG), US-GOV |
| 4 | Claude Haiku 4.5 | AWS Bedrock | Text/Chat | US, EU, AU, JP, (SG) |
| 5 | Claude Haiku 3 | AWS Bedrock | Text/Chat | US, EU, APAC |
| 6 | Claude Sonnet 3.7 | AWS Bedrock | Text/Chat | US, EU, APAC, US-GOV |
| 7 | GPT-4o | Azure OpenAI | Text/Chat | US, EU, AU, JP |
| 8 | GPT-4.1-mini | Azure OpenAI | Text/Chat | US, EU |
| 9 | GPT-4.1 | Azure OpenAI | Text/Chat | US, EU |
| Model Name | Pega Model Name | Type | Status | Regional Availability | Provider | Deprecation Date |
|---|---|---|---|---|---|---|
| AWS Bedrock | ||||||
| Claude Sonnet 4.6 | claude-sonnet-4-6 | Text/Chat | GA | US, EU, AU, JP, (SG) | AWS Bedrock | |
| Amazon Nova 2 Lite | nova-2-lite-v1 | Text/Chat | GA | US, EU, JP, (AU), (SG) | AWS Bedrock | |
| Claude Haiku 4.5 | claude-haiku-4-5 | Text/Chat | GA | US, EU, AU, JP, (SG) | AWS Bedrock | |
| AWS Nova Micro | nova-micro-v1 | Text/Chat | GA | US, EU, APAC | AWS Bedrock | |
| Amazon Nova Lite | nova-lite-v1 | Text/Chat | GA | US, EU, APAC | AWS Bedrock | |
| Amazon Nova Pro | nova-pro-v1 | Text/Chat | GA | US, EU, APAC | AWS Bedrock | |
| Azure OpenAI | ||||||
| GPT-Image-1.5 | gpt-image-1.5-2025-12-16 | Image | GA | — | Azure OpenAI | |
| GPT-Realtime-1.5 | gpt-realtime-1.5-2026-02-23 | Realtime | GA | — | Azure OpenAI | |
| GPT-Realtime-mini | gpt-realtime-mini-2025-12-15 | Realtime | GA | — | Azure OpenAI | |
| GPT-Realtime | gpt-realtime-2025-08-28 | Realtime | GA | — | Azure OpenAI | |
| GPT-5.5 | gpt-5.5 | Text/Chat | GA | US, EU, AU, JP | Azure OpenAI | |
| GPT-5.4 | gpt-5.4 | Text/Chat | GA | US, EU, AU, JP | Azure OpenAI | |
| GPT-5.2 (preview) | gpt-5.2-2025-12-11 | Text/Chat | Preview | — | Azure OpenAI | |
| GPT-5.1 | gpt-5.1-2025-11-13 | Text/Chat | GA | US, EU | Azure OpenAI | |
| GPT-5 | gpt-5-2025-08-07 | Text/Chat | GA | US, EU | Azure OpenAI | |
| GPT-5-mini | gpt-5-mini-2025-08-07 | Text/Chat | GA | US, EU | Azure OpenAI | |
| GPT-5-nano | gpt-5-nano-2025-08-07 | Text/Chat | GA | US, EU | Azure OpenAI | |
| GPT-4.1 | gpt-4.1-2025-04-14 | Text/Chat | GA | US, EU | Azure OpenAI | |
| GPT-4.1-mini | gpt-4.1-mini-2025-04-14 | Text/Chat | GA | US, EU | Azure OpenAI | |
| GPT-4.1-nano | gpt-4.1-nano-2025-04-14 | Text/Chat | GA | US, EU | Azure OpenAI | |
| Google Cloud Vertex AI | ||||||
| Gemini 2.5 Flash-Image | gemini-2.5-flash-image | Image | GA | — | Google Vertex AI | |
| Gemini 3.5 Flash | gemini-3.5-flash | Text/Chat | GA | US, EU | Google Vertex AI | |
| Gemini 3.1 Flash-Lite | gemini-3.1-flash-lite | Text/Chat | GA | US, EU | Google Vertex AI | |
| Gemini 2.5 Flash Lite | gemini-2.5-flash-lite | Text/Chat | GA | US, EU | Google Vertex AI | |
| Gemini 2.5 Pro | gemini-2.5-pro | Text/Chat | GA | US, EU, JP | Google Vertex AI | |
| Gemini 2.5 Flash | gemini-2.5-flash | Text/Chat | GA | US, EU, JP, AU, SG | Google Vertex AI | |
| Model Name | Pega Model Name | Type | Status | Regional Availability | Provider | Deprecation Date |
|---|---|---|---|---|---|---|
| AWS Bedrock | ||||||
| Titan Embed Text | titan-embed-text-v2 | Embedding | GA | US, EU, APAC, US-GOV | AWS Bedrock | |
| Azure OpenAI | ||||||
| Text Embedding 3 Small (preview) | text-embedding-3-small-1 | Embedding | Preview | — | Azure OpenAI | |
| Text Embedding 3 Large (preview) | text-embedding-3-large-1 | Embedding | Preview | — | Azure OpenAI | |
| Text Embedding Ada | text-embedding-ada-002-2 | Embedding | GA | US, EU, AU, JP | Azure OpenAI | |